Article 4 - Key Functions of Human Resource Management (HRM)
Human resource management (HRM) is about more than hiring and firing employees; it is a strategic function that contributes to organizational success by investing in its most crucial resource: people. The following are the chief functions of HRM in a detailed manner:
1. Human Resource Planning
Definition: Estimating the future human resources needs for an organization, and planning to achieve those needs
Details:
- Assesses the current workforce capacity, and estimates based on future talent needs
- Enhances alignment of HR needs with organizational priorities.
- Helps the organization manage talent shortages or surpluses in an efficient manner.
Example: A technology company that plans to expand its business into AI development might begin recruiting data scientists in advance.
2. Recruitment and Selection
What it entails: Drawing in, evaluating, and selecting suitable candidates.
Details:
- Includes writing job descriptions, sourcing candidates, interviewing candidates, and onboarding.
- Identifies the right individuals to fill positions.
- Decreases turnover through improved employee fit.
Example: Utilizing LinkedIn, job boards, and universities to pull in recent talent.
3. Training and Development
What it is: Improving employees' skills, knowledge, and competencies.
Details:
- Includes technical training, onboarding, soft skills development, and leadership programs.
- Focuses on succession planning and career advancement.
- Enhances employee performance and morale.
Example: Training store managers in inventory and customer service at a retail chain.
4. Performance Management
Description: Systematic assessment of employee performance and management in a workplace
Details:
- Includes objectives, feedback, appraisals, and development planning.
- Recognizes high-performance levels and addresses non-performance.
- Aligns individual performance with work and organizational goals.
Example: Quarterly appraisal form, likely using a balanced scorecard or 360-degree model
5. Compensation and Benefits
What it is: Administration of employee compensation and benefits.
Details:
- Includes pay, bonuses, health benefits, pensions, and incentives.
- Seeks to attract, engage, and motivate employees.
- Requires compliance with labor laws and market conditions.
Example: Providing flexible benefits, such as health and wellness programs or remote work stipends.
6. Employee Relations
Definition of it: The maintenance of positive employer-employee relations.
Overlooks:
- Includes resolving conflicts, addressing grievances, and communicating within the workplace.
- Helps create a positive workplace and engage employees.
- Provides fairness and transparency in disciplinary actions.
Example: HR mediating a disagreement between a supervisor and employee.
7. Legal Compliance
What it is: Confirming compliance with labor laws and regulations.
Details:
- Includes compliance with minimum wage laws, safety in the workplace, anti-discrimination, and more.
- Decreases legal risk and furthers ethical behavior.
- Usually consists of audits and can also include policy updates.
Example: Complying with GDPR regarding the management of employee data in the EU
8. Health, Safety, and Well-being
What it is: The goal of safeguarding the physical and mental health of employees in the workplace
Details:
- Includes: safety training, ergonomics, assistance for mental health, and response to crises
- Reduces Incidents of injury, accidents and burnout.
- Creates culture of care and accountability
Example: mental health days or stress management workshops.
9. HR Information Systems (HRIS) Management
What is it: The use of technology to effectively support HR functions.
Details:
- Automation of operational processes in functions such as payroll, attendance, recruitment, and analytics
- Enhanced accuracy of data and decision making
- Provides for support of remote or hybrid workforce.
Example: An HR management system (HRIS) such as Workday or BambooHR.
Conclusion
Human Resource Management (HRM) is a vital function in overseeing and aligning the human capital of an organization towards its goals. HRM undertakes important functions, from recruiting to training and development, and plays a key strategic role in creating a positive workplace culture, increasing individual performance and productivity, and ensuring work law compliance. HR professionals need to continuously adapt to the quick pace of changing technology and ever-changing workforce ideals within the global working environment. A well-designed HRM system brings value not only to the organization, but also provides value to employees by improving employee engagement and retention, making it a major area to be developed for any organization focused on long-term growth and sustainability.
References
- 1.Armstrong, M. (2020). Armstrong's Handbook of Human Resource Management Practice (15th ed.). Kogan Page.
- Dessler, G. (2022). Human Resource Managemen
- Noe, R. A., Hollenbeck, J. R., Gerhart, B., & Wright, P. M. (2021). Fundamentals of Human Resource Management (8th ed.). McGraw Hill.
- Storey, J. (2007). Human Resource Management: A Critical Text (3rd ed.). Cengage Learning.
- Ulrich, D., Younger, J., Brockbank, W., & Ulrich, M. (2012). HR from the Outside In: Six Competencies for the Future of Human Resources. McGraw Hill

This article provides a comprehensive overview of HRM functions, but misses a critical discussion on HR's role in organizational change management—especially relevant for Sri Lankan companies navigating economic crises and digital transformation. While it covers training and compliance, it doesn't highlight how HR must:
ReplyDelete✔ Lead cultural shifts during mergers/restructuring
✔ Reskill workforces for AI/automation transitions
✔ Mitigate resistance to change through communication
For example, Sri Lankan firms facing privatization or tech adoption need HR to bridge gaps between legacy systems and future needs.